REFUNDPOLICY

Packages: Basic and Beginners

You are entitled for a refund at any stage of the project. You have a right to ask for a refund once logos are rejected. However once initial concepts are approved or you ask for a revision, there will be an administration fee of 10%.

Packages: Business, Unlimited, Professional, Bundle

You are entitled for a refund when the initial concepts for a logo are handed over to you. You have a right to ask for a refund once logos are rejected. However once initial concepts are approved or you ask for a revision, the refund offer becomes void.

Please Note:

  • If a customer fails to communicate with us for more than 30 days, any refunds from there will be at the sole discretion of CLG management.
  • If the company closes down for some reason, the name is changed, or undergoes any other changes rendering a design unusable, CLG cannot issue a refund.
  • Once refunded customers will not be allowed to use the initial concepts sent to them. Copyrights of all designs remain with CLG until fully paid.
  • If for some coincidental reason a logo by CLG, Inc. looks identical to another logo, CLG will provide a free redraw session with a new set of logos